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Privacy Policy

Tac Trades AI uses account, billing, MT5 bridge, connected Kraken, trade activity, support, and analytics data to provide the application, secure user access, operate subscriptions, monitor bot connectivity, generate reports, and improve the product.

Data We Process

Account identity, email, subscription status, Stripe customer references, MT5 account identifiers, Kraken connection metadata, balances, orders, trade events, AI scores, support tickets, notification preferences, and consent settings.

Kraken API Credentials

Kraken API keys and private keys are encrypted before database storage and decrypted only on the server when communicating with Kraken. Tac Trades AI requires read permissions for portfolio and trade synchronization, rejects keys with withdrawal permissions, and requires separate order permissions before trading can be enabled. Disconnecting a Kraken connection removes the stored credentials while retaining non-secret audit history needed for reporting and compliance.

Analytics

Analytics tracking is optional and loads only after the user accepts analytics cookies. Analytics helps measure page performance, conversion flow, and product usage patterns.

Payments

Payment card details are handled by Stripe. Tac Trades AI does not store raw card numbers.

Trading Risk

Trading and automation data is used for monitoring and scoring. Tac Trades AI does not guarantee profits, wins, payouts, funding, or account growth.